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Web Hosting Support Solution
without compromising on the quality of support around the clock. You can focus your effort and time better marketing your services.Procedures for Customer service:
You sign up with Info Gateway, choosing a plan for Customer Support.
Based on your plan, we get your server details, control panel details, mail account details and the ticket system URL. We also get new login for us so that you can monitor our per-formance on the ticket system.
We login to your ticket system and start responding to your queries.
When setting changes are needed we will login to your server control Panel and fix the issue
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