is a highly trained team of  programmers, designers, administrators, and the like. Our experience in this industry allows us to provide virtually every service sought by website and business owners alike. Whether you need hosting, a site designed, a shopping cart installed, or virtually anything else that might come up as part of running your e-business, you can rest assured that we can get it done for you.
Procedures for Customer service:

• You sign up with Info Gateway, choosing a plan for Customer Support.

• Based on your plan, we get your server details, control panel details, mail account details and the ticket system URL. We also get a new login for us so that you can monitor our performance on the ticket system.

• We login to your ticket system and start responding to your queries.

• When setting changes are needed we will login to your server control Panel and fix the issue

We provide support on all of the following issues
 - Hosting domains
 - Enabling web users
 - Mail settings
 - Account creation
 - Adding a new domain/ sub domain.
 - Control panel/FTP password reset.
 - Mail related issues (Pop3, smtp, web mail).
 - Web statistics support.
 - FrontPage/database troubleshooting.
 - Protected directories (SSL. Non-SSL)
 - Web user accounts creation.
 - Check disk quota, Traffic limit and many more.
 - Protecting web sites (.htaccess)